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FAQ

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FAQ

This page is designed to provide all of our customers with short informative answers to all sorts of different garage door related questions. Our experts wrote down answers to these FAQs to save you the time and the effort.

Does my garage door need special care before the winter?

Yes. The drastic shift in temperatures will affect its performance if you don't take the time to prepare. You need to clean the door and lubricate the moving metal parts before the cold weather gets here. In addition, check the weather seals and replace them if they're worn. You should also paint the panels to help protect them from the elements. During the winter, you should clean the door regularly and shovel away snow to keep it from freezing shut.

How do I check the balance of my garage door?

The balance of the door is controlled by the springs. If you want to test their tension, simply open your door halfway (you'll need to do this manually) and leave it there. If it moves up or down and doesn't stay put, then spring adjustment is required. This is a dangerous procedure, so it's better if you let our experts deal with it.

When should I replace my old garage door?

You kind of answered the question yourself. The older it gets, the less functional it will become. If your door gets seriously damaged or needs to be extensively repaired, it may be time for a replacement. If you'd like to increase the insulation capability of your garage, then getting a new door installed is a good way to do that.

Which type of opener is the cheapest?

Out of the three main types (or four main types, if you include the jackshaft), the cheapest one is the chain-drive opener. Of course, there are many different models that use this type of drive system, and the price between all of them can vary depending on the brand and additional features they offer, like smartphone compatibility and backup battery. Consult with our experts to make sure you find the best model for your specific needs.

Why won't my garage door close?

If you find that your garage door is having some trouble closing, or starts to close but then reverses, there are two possible culprits. The first are the tracks, which might be blocked and are preventing the rollers from moving. The second possible reason for the malfunction is the safety sensors. If they become misaligned or if something obstructs their lenses they will force the door to reverse as if detecting an obstacle in its path.

HOW CAN WE HELP YOU?

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Dec 5, 2024
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